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Contact US! Coursebook

ISBN 13: 9780521124737


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CONTACT US develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.

ISBN 13: 9780521124737

Author: Jane Lockwood

Author(s) Jane Lockwood
Format Paperback
ISBN 13 9780521124737
Pages 136
ISBN 10 0521124735
Publisher Cambridge University Press EFL
Weight 430 g
Publication Date 10-11-2009
Dimensions 299 × 211 × 6 mm
Dewey 428.2402
Categories , ,