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Contact US! Coursebook
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CONTACT US develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.
ISBN 13: 9780521124737
Author: Jane Lockwood
Author(s) | Jane Lockwood |
---|---|
Format | Paperback |
ISBN 13 | 9780521124737 |
Pages | 136 |
ISBN 10 | 0521124735 |
Publisher | Cambridge University Press EFL |
Weight | 430 g |
Publication Date | 10-11-2009 |
Dimensions | 299 × 211 × 6 mm |
Dewey | 428.2402 |
Categories | EFL, Business, Skills, Grammar & Vocabulary |