Essential Telephoning in English Audio CD
Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information.
The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.
Language: GB
Level: B1 Pre-Intermediate
ELXD; ESB | 428.34
Barbara Garside, Tony Garside – Cambridge University Press